At Digitalartcrypto LLC, accessible at https://digitalartcrypto.com/, we are committed to protecting your privacy and ensuring the security of your personal data. While our primary operations are based in the United States, we adhere to the principles of the General Data Protection Regulation (GDPR) as a global best practice for data protection and to provide a high standard of privacy for all our customers, including any individuals residing in the European Union (EU) or European Economic Area (EEA) who may interact with our services.
This statement outlines our commitment to GDPR compliance, detailing how we collect, process, and protect your personal data when you use our website and services, particularly when purchasing our Apparel & Accessories like T-Shirts.
1. Data We Collect and Why We collect personal data primarily to fulfill your orders, provide customer service, and improve your shopping experience. This data may include:
- Identity Data: Your first name, last name.
- Contact Data: Billing address, shipping address, email address (support@digitalartcrypto.com), and telephone number (+13477718002).
- Transaction Data: Details about products and services you have purchased from us.
- Technical Data: Internet protocol (IP) address, browser type and version, time zone setting, operating system and platform, and other technology on the devices you use to access our website.
- Usage Data: Information about how you use our website and services.
We process this data based on the following lawful grounds:
- Contractual Necessity: To fulfill orders for products like T-Shirts and deliver them to your specified address.
- Legitimate Interests: To improve our services, prevent fraud, enhance website security, and manage our business operations efficiently.
- Consent: For marketing communications, where you have explicitly opted in. You have the right to withdraw your consent at any time.
2. How We Use Your Data Your data is used to:
- Process and deliver your orders for Apparel & Accessories.
- Manage your account and provide customer support (Monday-Friday 9AM-5PM EST) for inquiries sent to support@digitalartcrypto.com or via phone at +13477718002.
- Improve our website and product offerings.
- Send you marketing communications, if you have opted in.
- Comply with legal obligations.
3. Data Security We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, accidental loss, destruction, or damage. Our e-commerce platform, WooCommerce, utilizes robust security features designed to safeguard your information. We restrict access to your personal data to employees, agents, contractors, and other third parties who have a business need to know and are subject to strict confidentiality obligations.
4. Data Sharing We may share your data with trusted third-party service providers necessary to operate our business, such as:
- Payment Processors: Such as Afterpay and Klarna, to securely process your transactions. We do not store your full payment card details on our servers.
- Shipping Providers: To deliver your orders to your address.
- Website Analytics Providers: To understand website usage and improve our services.
- Professional Advisors: Including lawyers, bankers, auditors, and insurers, who provide legal, banking, audit, or accounting services.
All third parties are required to respect the security of your personal data and treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions. We do not ship internationally, so data transfers are primarily within the US or to processors with global infrastructure adhering to privacy standards.
5. Data Retention We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. Typically, we retain transaction data for a period required by tax and accounting laws.
6. Your Data Protection Rights (GDPR Rights) Under GDPR, and as part of our commitment to data privacy for all users, you have the following rights concerning your personal data:
- The right to be informed: About how your data is being used.
- The right of access: To request a copy of the personal data we hold about you.
- The right to rectification: To request that we correct any inaccurate or incomplete data we hold about you.
- The right to erasure (“right to be forgotten”): To request that we delete your personal data in certain circumstances.
- The right to restrict processing: To request that we suspend the processing of your personal data in certain situations.
- The right to data portability: To request that we transfer your data to another organization or directly to you, in a structured, commonly used, machine-readable format.
- The right to object: To our processing of your personal data in certain circumstances.
- Rights in relation to automated decision-making and profiling: We do not engage in automated decision-making or profiling that produces legal effects concerning you.
To exercise any of these rights, please contact us at support@digitalartcrypto.com or +13477718002. We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it.
7. Cookies Our website uses cookies to enhance your browsing experience, analyze site traffic, and for advertising purposes. For more detailed information on the types of cookies we use, why, and how you can manage them, please refer to our dedicated Cookie Policy (available on our website).
8. Children’s Privacy Our website is not intended for children under 16 years of age, and we do not knowingly collect data relating to children. If we become aware that we have collected personal data from a child without parental consent, we will take steps to remove that information from our servers. We do not sell age-restricted products.
9. Contact Us If you have any questions about this GDPR Compliance Statement or our data practices, please contact us:
Digitalartcrypto LLC Address: 132 Mulberry St, New York, NY 10013, US Email: support@digitalartcrypto.com Phone: +13477718002 Customer Service Hours: Monday-Friday 9AM-5PM EST
10. Changes to This Statement We may update this GDPR Compliance Statement from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this statement periodically to stay informed about how we are protecting your information.